Come and join in! Get more confident and fluent on the phone in English and learn how to write effective business emails.We will start by learning how to make and receive phone calls in English and how to apply verbal and non-verbal telephone communication techniques. In the second part of the course, we will look at how to properly write, organise and check emails in English and last but not least we will deal with some email etiquette in the English speaking work life.

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